ICTFax default packages include all the essential features required for a fully functional fax server, such as email-to-fax, fax-to-email, web-to-fax, multi-tenant support, and advanced user management. However, for customers seeking customized solutions, we offer the following Addons to further enhance ICTFax functionality:
We are Offering the following Addons:
We offer a variety of a variety of additional features and modules that you can incorporate to customize your ICTFax fax server according to your specific needs.
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- Hippa Compliance module
- Dedicated trunk module
- Load balancing Module
- Print-2-Fax Application
- Redundancy and Failover Module
1. Hippa Compliance Module:
The HIPAA Compliance Module is an essential Addon for ICTFax, ensuring that your fax communications meet the stringent requirements of HIPAA regulations. Just as agent evaluation is crucial for measuring performance, maintaining HIPAA compliance is vital for protecting sensitive patient information. Hippa Compliance module provides the necessary tools to encrypt data, control access, and audit fax activities, helping you secure your fax transmissions and stay compliant with healthcare industry standards.
ICTFax is HIPAA compliant, meeting strict data security standards for sensitive healthcare information. It also offers data retention features, enabling admins to control the storage duration of fax records in accordance with regulatory requirements.
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2. Dedicated Trunk Module:
Out of the box, ICTFax sends and receives every fax over centrally shared trunks. All tenants on the server use the same trunk pool, which keeps provisioning simple and keeps your carrier costs low. For most deployments that setup is all you need.
Some customers need more separation than a shared pool can give them. A healthcare client may want its own carrier and its own numbers for compliance reasons, or one high-volume tenant may keep competing for capacity with everyone else. That is where the Dedicated Trunk Module comes in.
With the module installed, you assign one or more trunks to a specific customer, and only that customer’s faxes travel over them. You can do this for a single tenant or for as many as you want, while everyone else stays on the shared trunks. Nothing changes for them.
The result is predictable delivery for the tenants that need it. Their traffic no longer queues behind the rest of the server during busy periods, so fax quality and timing stay consistent. You also get cleaner per-customer reporting and billing, because the traffic is already separated at the trunk level.
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3. Load balancing Module:
The Load Balancing Module is a powerful enhancement for ICTFax, designed to significantly boost the efficiency and reliability of your fax server. Load balancing module ensures that your system can handle large volumes of fax traffic efficiently, preventing any single point of failure.
ICTFax supports load balancing across multiple servers, effectively distributing fax processing workloads. This prevents any single server from becoming a bottleneck, thereby improving the overall responsiveness and reliability of the fax service.
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4. Print-2-Fax Application:
Print-2-Fax application is a window based application that simplifies the fax process by allowing users to send document directly from their desktop without needing to access a web portal. With this application, users can simple right click on any document, select the “Print-2-Fax” option, enter the recipient’s detail and send the fax immediately. This integration into the user’s existing workflow provided a seamless and efficient way to send faxes, making it as easy as printing a document. The application streamlines document management and enhance productivity by eliminating the need for manual uploads or web based portals.
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5. Redundancy and Failover Module:
To ensure high availability, ICTFax can be configured with redundancy and failover module.This means that if one server or component fails, another can take over, minimizing downtime and maintaining service continuity.
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