BLOGS

Installing and Configuring OpenSIPS in Fedora

OpenSIPS is a versatile and open-source SIP server that supports functions like SIP routing, load balancing, NAT traversal, registrar services, and integration with other VoIP platforms like Asterisk. It's well-suited for medium to large-scale deployments. 1. Install...

The Best Open Source Data Center And Cloud Software

The Best Open Source Data Center And Cloud Software   Nginx Nginx is a free and open-source web server. It is a very fast web server written by Igor Sysoev a Russian software engineer. The main focus of this web service is to provide high concurrency,...

Types of Dialers

Following are commonly used types of automatic dialing system in the year 2020 Robo Dialer Robo dialers used to dial provided contacts list in bulk and on answer it can play pre-recorded voice recordings or play outbound IVR also it can ask the recipient to press a...

ICTBRoadcast REST Api’s

ICTBroadcast is a marketing and broadcasting autodialer software solution. ICTBroadcast uses an open-source asterisk gateway in the back end. ICTBroadcast is a unified broadcasting communication software solution, it broadcast sms, voice, email, and fax. ICTBroadcast...

Differences between multi-user and multi-tenant systems

The differences between multi-user and multi-tenant systems are pointed out in this section. While user and tenant terms may be replaceable in some cases. What is Multi-User Software A multi-user software of system allows the permission of multiple users for accessing...

Bulk Voice Broadcasting Software

Bulk Voice Broadcasting Software Bulk voice broadcasting is a good method of advertisement between businesses. It allows businesses to broadcast their messages to hundreds of thousands of people at a time. For bulk voice broadcasting needed pre-recorded voice...

Contact Center Software features

Following is the list of general Contact Center features: CTI: COMPUTER TELEPHONY INTEGRATION ACD: AUTOMATIC CALL DISTRIBUTOR INTELLIGENT CALL-BACK IVR: INTERACTIVE VOICE RESPONSE UNIVERSAL QUEUING IV: INTERACTIVE VIDEO CALL RECORDING SYSTEMS VOICE BIOMETRICS CMS:...

ICTFax Service Provider Edition Admin Guide

 Fax Campaign : Fax campaign is used for Bulk Fax Marketing, To Create New Fax Campaign following steps are required Login as into ICTFax Fax Portal Open the navigation menu and select “Campaign” Click on Create Fax campaign button from top left corner Create Fax...

How to Create New User Account with Allowed Quota/Billing in ICTFax?

ICTFax provides an advanced user management module that allows admin to add/remove users, manage roles, implement authentication policies and change passwords, etc. There are following steps are listed to create a new user. Click on the administration main menu, then...

Privacy Policy

ICT may collect personal information when USER register for an account, place an order or provide information through other means, We may use information for marketing purpose and provide USER better user experience. ICT may use cookies and other IT technologies to...

Refund Policy

ICT agrees to offer full refund on remaining prepaid positive balances upon request for all payments made within 60 days ICT do not offer refund for monthly subscriptions , support services , one time / setup fee and others

Terms & Conditions

This is legal agreements between You and ICT Innovations and You agrees with following Terms and Conditions to use ICT Innovations offered services / hosted applications . Following are the abbreviation used in this document ICT: refer to ICT innovation USER: refer to...